National Association of Mortgage Field Services
  Executive Director

Eric Miller, Executive Director

Eric accepted the role of Executive Director of NAMFS, the premiere industry trade association, in January 2011. 


Prior to taking on this position he served as President of NAMFS for the past two years and was responsible for driving LPS Field Services’ Business Intelligence initiatives.  During his seven year relationship with LPS, Eric gained experience in a variety of leadership positions, including Operations, Industry Relations and Supplier Relations.  He has been actively involved in the industry since 2004 and has participated in the M&M II and III discussion panels, as well as serving as a USFN panelist.


During his tenure as NAMFS President, Eric focused on bridging the gap between suppliers and servicers as it relates to field service issues.  In his new role he intends to continue this trend.  Prior to joining LPS, Eric was involved in the environmental industry at leading firms specializing in consulting and field service.

  
  Officers

Justis Smith, President, 2017-2019

Justis Smith is the Vice President of Client Relations at Rowe Enterprises, Inc. (REI).  She began her career with REI after graduating from college in 2000.  She spent two years in the field as a subcontractor then began working with her family in office operations.  Over the years, Justis has worn many hats.  She is now responsible for overseeing the office staff and assuring strong relationships with some of the largest servicing companies in the industry.  She orchestrates the annual REI Vendor Conference where the staff and contractors come together to learn new industry and client standards.  She always provides excellent customer service by performing her work to perfection and learning how to provide our clients with exactly what they required at each trip to the property.

Justis has been an active member of NAMFS for over 11 years and has served on several committees through the years.  She is also very involved in her community growth and preservation.  She currently serves on the board of directors for Kiwanis Club of Starke, Recording Secretary for the Woman’s Club of Starke, and is the 2016-2017 Chairman of the Board for the North Florida Regional Chamber of Commerce.


Scott Gilbert, Vice President, 2017-2019

Scott is currently serving as the President of Miles Preservation and the Principle of Professional Field Solutions, LLC.  Scott has been actively engaged in the financial services industry for over 25 years serving in a variety of progressive senior leadership roles with extensive experience in Vendor Management, Hazard Insurance Recovery, Operations and Business Strategy.

Scott has been engaged with NAMFS throughout his tenure in the industry as well as served as a National Board member.

Scott’s “hands-on” leadership style, experience and passion for the financial services drives his engagement to support key industry objectives to innovate and delivery diversified and quality field service solutions to the industry. 


Paul Magaha, Treasurer, 2015-2017

Paul is the Director of Industry Relations for Assurant Field Services. Paul’s responsibilities include industry outreach to the major insurers and investors; overseeing local and state legislative and administrative relations and collection and distribution of industry guideline, regulation and legislative changes.

Paul has over twenty years of mortgage servicing and servicing related management experience including positions in foreclosures, property preservation, vendor management, risk management and industry relations. In addition Paul previously served as President of NAMFS from 2005-2007, as NAMFS Board Member from 2009-2010, and has served as a panelist at many industry events. Paul holds both a B.A and an M.A. degree from Syracuse University. 


Suzanne Philips, Secretary, 2015-2017

Suzanne has been in the field services industry for over 14 years.  She started as a small "mom and pop" operation working long days and nights. In 2009 she formed So Cal Inspectors, Inc.  Through the years her monthly volume of inspections has ranged from a couple hundred per month to over 70,000. She credits her success to working hands on with inspectors and clients as her business grew.

As the volume declines and the regulations change she recognizes that things will get tougher. She still retains the zeal for the industry despite the challenges. Her goal is to improve the quality of all the services provided and embraces the use of technology to do this.

She believes NAMFS gives all members a platform to connect and have a voice that can improve each ones business and lead to important industry changes.


  
  Board Members

Jill Cannon, National Representative, 2017-2019

With over a decade of experience in mortgage services, Jill has worked with multiple companies, including Mortgage Contracting Services, Mortgage Specialists International, and Corelogic (formerly known as First American Field Services). In that time, Jill's responsibilities have included inspection and property preservation oversight, hazard claims, as well as vendor, client, and investor relations with an emphasis on FHA conveyance and compliance. 

Jill earned a Bachelor of Arts from the University of Oklahoma. She and her family reside in Claremont, New Hampshire.


Keith O'Donnell, National Representative, 2016-2018

Keith O’Donnell is the Vice President and General Manager at Laudan Properties LLC, a Twinsburg, OH based regional field services company covering 16 states for inspections, preservation and rehab/repair services. Keith joined the Laudan team in 2013. Since his arrival, Laudan has been recognized as one of the fastest growing companies by the Weatherhead 100 and Inc. 5000. Prior to joining Laudan, Keith held the positions of VP of Supplier Relations and VP of Inspections with LPS Field Services from 2007 to 2012 and VP of Operations at JGM Property Group from 2012 to 2013. Prior to entering the field services industry, Keith worked in the mortgage origination industry from 1987 – 2007, most recently at National City Bank in Cleveland, OH. Keith earned a degree in Mathematics from Pennsylvania State University.


Tony D'Aurelio, National Representative, 2017-2019

Tony brings over 15 years of experience in retail banking, mortgage banking, and mortgage field services to his role as Director of Sales. Prior to joining the A2Z Management Team in 2016, Tony served as the Sales Manager for a nationwide field service company. He has a bachelor’s degree in Business Management from The University of Phoenix and is responsible for directing the A2Z sales process, developing new business opportunities, and creating customized solutions to meet new and existing client needs. 


Tim Meyer, National Representative, 2017-2019

Mr. Meyer serves as Vice President of Field Services where he leads the field services business unit which provides comprehensive property preservation, inspection, repair and specialty services and solutions for pre-foreclosure (PFC), pre-sale and post-sale FHA, REO, rental property and conventional residential portfolios on a national scale. Before joining Altisource in September 2014, he served as Of Counsel at Nelson Mullins Riley & Scarborough LLP, Counsel at Health Care REIT, Inc. and Associate at Stites & Harbison PLLC. Mr. Meyer began his career as Associate Counsel with Windrose Medical Properties Trust in 2003 and is a licensed attorney (Tennessee). He holds a Juris Doctorate from Vanderbilt University Law School, a Master of Business Administration with a concentration in Finance from Vanderbilt University Owen Graduate School of Management and a Bachelor of Arts in Economics from the University of Illinois at Urbana-Champaign.


Michael Evangelo, Regional Representative, 2016-2018

Michael started his mortgage field service career after serving in the U.S. Army for 8 years. In 1983 he became the very first inspector for MSI. In 1999 Texoma Field Services was formed and later changed to National Mortgage Field Services, LLC (NMFS) not to be confused with NAMFS. Servicing OK, LA, AR and TX, conducting mortgage field service inspections.

Currently serving on the Industry Standard Background Check Compliance Review Committee as well as the NAMFS Education and Membership Committee. Owner of MortgageFieldServices.com and FieldServiceDirectory.com



Nicole McPherson, Regional Representative, 2016-2018

Nicole McPherson, owner of Financial Inspection & Completion Services, LLC began in the field services industry in 2007.  With a Real Estate background her team worked to help local community banks with their local owned properties that needed attention.  In 2008 Inspection Services became the Companies Primary role in the Carolinas. 

Prior to 2007 Nicole’s experience was in the Hotel & Motel Industry and included large commercial property management and operations.

Nicole hopes to learn with NAMFS to help her company and team continue to provide the best services possible in all areas.


Al Freedman, Regional Representative, 2017-2019

Al Freedman is CEO of First Freedom Preservation (FFP), where he directs all aspects of FFP, a property renovation and preservation company that manages and services bank-owned, HUD and real-estate owned properties.  


Freedman founded FFP in 2008 emphasizing the philosophy of “do it right the first time.” The more lenders, banks and brokers Freedman worked with, the more he realized that the biggest service FFP provided its clients was the ability to sell REO properties faster and for more money—often before the renovations were complete.


Freedman leads a staff of 70 full-time, licensed employees, who complete renovations and upgrades while implementing repairs and regular maintenance in order to restore the homes to marketable condition. Centrally located in Baltimore, MD, FFP services New Jersey, Maryland, Delaware, Pennsylvania, Washington, D.C. and Virginia. Freedman attributes the company’s success to a philosophy of accessibility, respect, commitment and partnership with its clients.


Prior to founding FFP, Freedman held the positions of property manager at First National Management in Baltimore, MD and director of maintenance at Agudath Israel of America Camp Network in Liberty, New York. He is a graduate fellow from Mir Institute for Advanced Talmudic Studies in Jerusalem, Israel.


Freedman is a 2017–2019 board member of the National Association of Mortgage Field Services. He is also a member of the Five Star Academy, a leading source of online education for the lending industry.


Freedman is passionate about protecting and building communities, to make them a better place for families and businesses to thrive in a healthy, positive environment.


Freedman also gives back to the community by being a volunteer EMT.  In his free time, he enjoys spending time with his family. 


Kyle McGrath, Regional Representative, 2017-2019

Kyle is the owner and President of Edgemark Solutions, LLC, a regional field services company.

He entered the default mortgage services field in 2013 when Edgemark Solutions launched. Since Edgemark’s incorporation, he has overseen its growth and operation in over 25 states. Kyle specializes in process development, statistics, training and development. Prior to entering the industry, he worked for 7 years in the life insurance industry on the corporate level overseeing training and development for the largest privately owned national life insurance company in the nation. 


Tim Doehner, Associate/Affiliate Representative, 2017-2019

Tim began his career in default mortgage services as a Collection/Foreclosure Manager. His field service career began in 1983, an included owning his own company, before joining Universal Mortgage Services in 1988. What followed was a 23 year relationship the organization that is ServiceLink Field Services today.

 

Having held several numerous management roles while at LPS and its predecessors, Tim was appointed Executive Director of NAMFS in 2007 while maintaining his relationship with LPS. In 2009, the Executive Director position was made fulltime and under Tim’s leadership at NAMFS, the association’s membership almost doubled and the financial health of the organization was stabilized. An opportunity to lead two regional preservation organizations took Tim to Florida and Massachusetts in 2011 and2013, respectively. 

 

Tim is currently the owner of Cardinal Inspection Services LLC which operates in Northeast Ohio. Tim has been fortunate to have had the opportunity to sustain a long term relationship with the mortgage field service industry and continues to be a strong advocate of NAMFS and the varied programs that the association offers.


Chuck Sockol, Associate/Affiliate Representative, 2016-2018

Chuck Sockol is Vice President of Industry Relations and Account Management at Aspen Grove Solutions.

 

He joined Aspen, a leading enterprise provider of property related technology solutions, in 2014 and is primarily focused on their vendor compliance and management solutions customer base and Aspen iRecord®.  Prior to joining Aspen, he specialized in field operations and vendor management for over 17 years in both the mortgage and automotive financial services industries.  Prior to his time in field services, he spent eight years in the insurance industry in roles including property and injury claim handling, automation and procedure audit and training, and claim department management.

 

Chuck has also served NAMFS previously including time as a committee chairman, member of the board of directors, and vice president.

Keith O'Donnell
Keith O’Donnell is the Vice President and General Manager at Laudan Properties LLC, a Twinsburg, OH based regional field services company covering 16 states for inspections, preservation and rehab/repair services. Keith joined the Laudan team in 2013. Since his arrival, Laudan has been recognized as one of the fastest growing companies by the Weatherhead 100 and Inc. 5000. Prior to joining Laudan, Keith held the positions of VP of Supplier Relations and VP of Inspections with LPS Field Services from 2007 to 2012 and VP of Operations at JGM Property Group from 2012 to 2013. Prior to entering the field services industry, Keith worked in the mortgage origination industry from 1987 – 2007, most recently at National City Bank in Cleveland, OH. Keith earned a degree in Mathematics from Pennsylvania State University.
Keith O'Donnell
Keith O’Donnell is the Vice President and General Manager at Laudan Properties LLC, a Twinsburg, OH based regional field services company covering 16 states for inspections, preservation and rehab/repair services. Keith joined the Laudan team in 2013. Since his arrival, Laudan has been recognized as one of the fastest growing companies by the Weatherhead 100 and Inc. 5000. Prior to joining Laudan, Keith held the positions of VP of Supplier Relations and VP of Inspections with LPS Field Services from 2007 to 2012 and VP of Operations at JGM Property Group from 2012 to 2013. Prior to entering the field services industry, Keith worked in the mortgage origination industry from 1987 – 2007, most recently at National City Bank in Cleveland, OH. Keith earned a degree in Mathematics from Pennsylvania State University.
Keith O'Donnell
Keith O’Donnell is the Vice President and General Manager at Laudan Properties LLC, a Twinsburg, OH based regional field services company covering 16 states for inspections, preservation and rehab/repair services. Keith joined the Laudan team in 2013. Since his arrival, Laudan has been recognized as one of the fastest growing companies by the Weatherhead 100 and Inc. 5000. Prior to joining Laudan, Keith held the positions of VP of Supplier Relations and VP of Inspections with LPS Field Services from 2007 to 2012 and VP of Operations at JGM Property Group from 2012 to 2013. Prior to entering the field services industry, Keith worked in the mortgage origination industry from 1987 – 2007, most recently at National City Bank in Cleveland, OH. Keith earned a degree in Mathematics from Pennsylvania State University.