Eric is responsible for driving the Field Services’ Business Intelligence initiatives and ensuring they align to the company’s strategy to create a comprehensive data warehouse. He is also the current President of NAMFS, the premiere industry trade association. Eric joined LPSFS in February 2004.
Eric has experience in a variety of leadership positions within the company, including Operations, Industry Relations and Supplier Relations. He is actively involved in the industry and has participated in the M&M II and III discussion panels, as well as a USFN panelist. The position at NAMFS affords Eric the opportunity to bridge the gap between suppliers and servicers as it relates to field service issues. Prior to joining LPSFS, Eric was involved in the environmental industry at leading firms specializing in consulting and field service.
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Johanna Granados is the owner/operator of South Pacific Inspection, Inc. based in Southern California. Johanna has been in the mortgage field service industry since 1995 when she worked part time as an inspector after graduating from High School. Johanna, along with her husband Jonatan, sharing the same passion for the industry, grew their field service business from the dining room of their first apartment to the corporation it is today. They now have a team of inspectors and contractors performing various types of field services for multiple national clients. Johanna has been heavily involved with NAMFS for the past 5 years. She served on the Board of Directors for 4 years and after a year break, was elected Vice President in 2009. Since becoming involved with NAMFS, Johanna has always had the goal of helping the organization to progress in the direction of the industry at the insight of its members. Johanna feels that instead of sitting back and hoping this will happen, getting involved and helping make it happen is all the more rewarding. She is enjoying her current seat as Vice President and is looking forward to this role in the upcoming year.
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I am the Office Manager for F&P Inc, a family owned Property Preservation and Inspection company based in Olathe, Ks. I have been with the business for 5 years and am involved in all aspects of the company from hiring, training, courting new clients to updating and processing work orders and inspections for our clients. I have been involved with the NAMFS organization for the last 3 years starting as a volunteer at the national conferences and now I set up, plan and coordinate the Opportunity Expo. I am excited for the opportunity to serve NAMFS as the Secretary and look forward to the experience, meeting new members and helping in any way I can to make this organization the best it can be.
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Kris Katoa is currently Senior Vice President with Spectrum Field Services, Inc. and a board member for the National Association of Mortgage Field Services (NAMFS) organization.
Ms. Katoa has been employed by Spectrum for over 20 years and has been involved with NAMFS since 1997.
In her first 10 years of employment, Kris worked closely with pre-foreclosure properties. In 1997, Ms. Katoa was promoted to manage the Asset Management department dealing specifically with post-foreclosure properties. In 2007, she was elected to serve on the board for NAMFS and in 2009 was re-elected to a second term.
At Spectrum, Kris works closely with and manages a staff of over 70 employees, oversees Spectrum’s web development process, and trains and networks with clients and contractors around the country. In addition to all of those duties, Kris is still able to meet her NAMFS responsibilities.
With her combined knowledge of pre- and post-foreclosure properties, her affiliation and involvement with NAMFS, and her daily functions within Spectrum, Kris has earned a reputation of being a leader not only at Spectrum, but also in the field service industry.
In addition to her professional pursuits, Kris enjoys being a friend and a mother to four beautiful and supportive daughters.
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Nancy Runyon is Director of Vendor Management for Safeguard Properties, the largest privately held mortgage field services company in the U.S. She joined Safeguard in November 2000 and is responsible for recruitment, credentialing and quality control for the company's network of thousands of vendors across the country. In addition to serving on the Board of Directors for NAMFS, she participates on the Government Liason Committee and is actively involved in presenting session material at the annual NAMFS Conference. Nancy holds a Bachelor's Degree from Baldwin Wallace College.
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Prior to working in the mortgage industry Jack worked for UPS as a District Customer Service Representative. His sales territory took him from the northern half of Houston north to Lufkin and east to the Louisiana border. Jack entered the mortgage field services industry 22 years ago going to work as a sales rep and operations manager for Mortgage Specialist. During his time with MSI he helped take the company from a small regional field service provider to a nationwide field service company. Jack is Executive Vice President of client relations and remains active working with clients, industry representatives, employees and field contractors. Jack also stays active with the Texas Mortgage Bankers Association and is currently servicing as chairman of the TMBA Southern States Servicing Conference.
Jack and his wife Cindy have been married for 28 years. They have two children and two grandchildren. Jack is active in his church and enjoys sailing.
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Paul is the Assistant Vice President for Industry Relations for LPS Field Services and LPS Asset Management Solutions. Paul’s responsibilities include industry outreach to the major insurers and investors; overseeing local and state legislative and administrative relations and collection and distribution of industry guideline, regulation and legislative changes. Paul has over twenty years of mortgage servicing and servicing related management experience including positions in foreclosures, property preservation, vendor management, risk management and industry relations. In addition Paul served as President of the National Association of Mortgage Field Services (NAMFS) from 2005-2007 and has served as a panelist at many industry events. Paul holds both a B.A and an M.A. degree from Syracuse University.
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Mike Kleyla started a small inspection and preservation service with his wife Vickie in 1985. Since the mid 80's Mike has seen good times and bad as well as dramatic changes in the mortgage field service industry. Mikes optimism and energy for this industry rewarded him in 2007 when he was voted president of NAMFS, now as a former president Mike would like to continue to be a positive influence for the association and would encourage others to do the same.
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