Pricing, turnaround times and client loyalty or partnership led the pack as the most troublesome trends in our industry today.
With the help of Michelle Watson, formerly of LPS (she's really responsible for pulling it all together), we've compiled the data and will begin reporting the specific findings, along with the submitted comments, by this time next week. We plan to release the specific category findings over a 4 to 6 week period, giving members time to digest all the details. Look for my reports published in the Executive Director's View section of the Home Page.